We have a 30-day refund policy for all orders.Here at Online Kush Store,we try our best to make sure we provide the best Runtz weed strains to our customers, but never the less sometimes we might need to do better.To request for a refund, send an email to info@onlinekushstore.com the subject of the email should contain your order ID. Our support would contact you once processing of your refund is complete and you shall be reinstated completely.